Our vaults are located in the PAMP refinery in Ticino, Switzerland. PAMP SA is an independently operated precious metals refining and member of the MKS PAMP GROUP. For security reasons and to ensure the safety of your precious metals, we do not allow access to our facility.

All the products of our customers are physically moved in a dedicated and segregated vault. You own 100% of the products you bought and you can redeem them in one-click 24/7. When you request the delivery of your goods, the serial numbers of your ingots are then assigned.

We offer free storage up to 10kg and all your products are fully insured for free. If you store more than 10 kg, we then charge a 0.3% annual commission on the value of your portfolio.

At any time, you can easily download a storage certificate that proves the ownership of your stored products. GOLD AVENUE guarantees a daily audit of the vaults. Additionally, we have mandated Ernst & Young, to perform a yearly third-party audit.

All our customers’ products are out of our balance sheet. It means we never own your precious metal and even if we go bankrupt you can still redeem all your belongings. Moreover, all our customers' precious metals held within our vaults are fully insured and protected against theft, damage, and loss at all times.

You can redeem your products 24/7 and just pay shipping costs with no extra charge fee. GOLD AVENUE ships in all Europe in 1-3 business days. All parcels are securely wrapped up and insured against theft, damage, and loss.

You can easily sell back your stored products at SPOT price to GOLD AVENUE. We buy them back instantly and apply 0% commission fee. At your request, we then wire the amount to your personal bank account for free.

Your portfolio allows you to easily monitor up to the minute valuation of your precious metals on any electronic device. GOLD AVENUE provides useful information to track the performance of your belongings.