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GOLD AVENUE CEO
We do not sell mutualized gold, but only fully allocated precious metals. The products you purchase on GOLD AVENUE are 100% yours and are off our balance sheet. Stored products are fully insured and physically stored in our allocated and segregated vaults in Switzerland, outside the banking system. They remain redeemable 24/7, through your online wallet.
VAT-FREE products are kept in a secure Swiss freeport where the 7,7% Swiss VAT does not apply. To remain VAT-FREE these products are for storage only and are therefore unavailable for delivery. However, just like our other products, you can sell them back to us instantly, 24/7, and with 0% commission.
To help you monitor the value of your stored products, we have created a useful performance tool that displays the value of your precious metals based on the most recent spot price. This allows you to follow any change in value directly from your online personal account (desktop users only).
We offer instant buyback, at spot price, and without fees or commission (0%), for the products you store with us. The sale will immediately be credited to your GOLD AVENUE Pay account. At your request, we can then transfer this balance to your bank account.
You can ask for your stored products to be delivered to you at any time. On your personal account, simply choose the delivery option for the products you wish to redeem, settle the shipping fees and receive your products within 4 to 10 business days. Please note that once they have been delivered, your products can no longer be bought back by GOLD AVENUE.
We do not store any products in our Geneva offices, and for security reasons, physical access to our vaults in Switzerland is not authorized. If you wish to consult, sell, or redeem your stored products, you can do so at any time from your online personal account.