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Shipping details
Import duties and taxes
For international shipments (out of Switzerland), GOLD AVENUE provides to the carrier all necessary documents for timely customs clearance and the assessment, if subjected, of local duty and tax in your country of destination. The buyer is required to pay the related costs upon delivery. We suggest you consult your local customs office for more information regarding your country’s customs policies.
Insured shipping
GOLD AVENUE wraps all parcels discretely without giving any indication as to the contents. We suggest refusing any shipment that appears to be damaged or tampered with as the shipping insurance ends once signed for and/or delivered. When refused, the package will return to GOLD AVENUE for inspection and be reshipped once it has been fully inspected.
Storage is free up to 10 Kg including insurance. This insurance covers theft, damage and loss at all times.
Beyond 10 kg of storage, we charge 0.3% commission per year on the value of your products.
Storing at GOLD AVENUE means relying on a transparent and recognized actor, an entity of MKS PAMP GROUP, the world leader in the precious metals sector.
Secure, our safes are located in Ticino (Switzerland) within the PAMP SA precious metals refinery, also owned by the MKS PAMP GROUP.
Reassuring, all of our customers' products are off our balance sheet. This means that even if GOLD AVENUE should stop its activities, you will still be able to recover your products.
Advantageous, you can resell your products at any time at the official gold price and without any commission or you can have them delivered subject to the payment of shipping costs.
Practical, when your products are stored at GOLD AVENUE, you have the possibility to download at any time a property certificate directly from your portfolio.
