Find the answers to our frequently asked questions here.

Contact information Buy from us Payments Shipping and return Pricing Selling to us Secure storage Data & Verification Discount codes Customer Service Taxation Precious metals Our Group Storage solution Auto-Savings Contact category

Can my prices change after I have placed my order?

When you add a product to your cart, we will lock its price for the next 5 minutes. As soon as you have placed your order, this price will be secured and can no longer change. You will then receive a confirmation email detailing your purchase as well as your locked prices.

Have a question for us?

GOLD AVENUE Headquarters

Case Postale

CH-1204 Geneva


Get in touch


+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)