FAQ

Find the answers to our frequently asked questions here.

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Am I allocated a serial number for each product?

Each product stored with GOLD AVENUE comes with its certificate of ownership, but we do not assign specific serial numbers while your products remain in storage. All stored products are physically kept in an allocated vault, off our balance sheet, and come directly from the production of our refinery in Ticino with their individual certificates. However, when requesting delivery of your products, they will of course come with their own serial numbers and certificates of authenticity.

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GOLD AVENUE Headquarters

Avenue Rosemont 10

CH-1208 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)