FAQ

    Find the answers to our frequently asked questions here.

      Contact information Buy from us Payments Shipping and return Pricing Selling to us Secure storage Data & Verification Discount codes Customer Service Taxation Precious metals Our Group Storage solution Auto-Savings

      What happens to my stored products if GOLD AVENUE goes out of business?

      All of our customers' products are off our balance sheet. You are the one and only owner. If GOLD AVENUE were to cease its activity, each customer will be contacted personally to organize the recovery of their assets. In addition, your products are insured at all times against theft, damage and loss.

      Have a question for us?

      GOLD AVENUE Headquarters

      Case Postale

      CH-1204 Geneva

      Switzerland

      Get in touch

      info@goldavenue.com

      +41 (0)22 518 92 11

      mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)