Find the answers to our frequently asked questions here.

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How can I store my precious metals in the GOLD AVENUE vaults?

When placing your order, simply select the "insured storage" option in your cart and we will directly store your precious metals in our secure vaults.

Your list of stored products will then be directly accessible on the Wallet page of your online account.

Note that we only store products bought on our platform and, once delivered, these products can no longer be stored in our vaults.

Have a question for us?

GOLD AVENUE Headquarters

Case Postale

CH-1204 Geneva


Get in touch


+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)