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    Find the answers to our frequently asked questions here.

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      How do VAT-FREE products work?

      VAT-FREE products are kept in a secure Swiss freeport where the 7,7% Swiss VAT does not apply. To remain VAT-FREE these products are for storage only and are therefore unavailable for delivery. However, just like our other products, you can sell them back to us instantly, 24/7, and with 0% commission.

      Have a question for us?

      GOLD AVENUE Headquarters

      Case Postale

      CH-1204 Geneva

      Switzerland

      Get in touch

      info@goldavenue.com

      +41 (0)22 518 92 11

      mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)