KEY ACCOUNTS
Investing 15,000 or more?
Talk to your own precious metals specialist
Talk directly to an experienced precious metals specialist who takes the time to understand your objectives and supports you throughout your investment with GOLD AVENUE.
Any other question? Our Customer Service team is here to help: contact Customer Service or book a call with them.
WHO IT'S FOR
This service is for you if:
1. You're investing 15,000 or more
You're planning a significant precious metals purchase.
2. You have an investment project
You want to start or grow your precious metals holdings with a clear plan.
3. You'd like a specialist's input
You want to talk it through with an expert before choosing your products, storage or delivery.
WHY A KEY ACCOUNT MANAGER
Personalized support for larger investments
When you're investing a significant amount, you want to talk to someone who knows precious metals and takes the time to understand what you're looking for.
That's what our Key Accounts team is here for. If you're looking to invest 15,000 or more, you can talk directly to a dedicated Key Account Manager who helps you define your needs, answers your questions and looks for market opportunities that fit your project, today and as your precious metals holdings grow.
☎️ During your call, your specialist can:
- Discuss your investment project, your objectives and your timeline
- Share insights on the current precious metals market
- Check for market and price opportunities that suit your project
- Help you choose the products, storage and delivery options that fit your needs
Good to know: As part of our verification process (KYC), you may be asked to provide identification documents. Your specialist will tell you what's needed.
OUR PEOPLE
Meet your specialists
Get to know the dedicated Key Account team, here to guide you through your investment project.
Geoffroy Fisher
Head of Key Accounts
Speaks
FR, DE, EN, ES
Geoffroy Fisher has been part of GOLD AVENUE since its early years and now leads the company's Key Accounts team. With more than 20 years of experience in customer relations and precious metals, he supports private clients and investors. He helps you define your investment project, from choosing the right products to storage and delivery, in French, German, English or Spanish.
Gabriele Tassistro
Key Account Manager
Speaks
FR, IT, EN, ES
Gabriele Tassistro is a Key Account Manager at GOLD AVENUE, based in Geneva, with over 6 years of experience serving high-net-worth individuals. He specializes in guiding clients through precious metals investment - from product selection and pricing to compliance. Gabriele offers a personalized, hands-on approach, working closely with each client to find the solution best suited to their goals.
WHAT YOU GET
What our Key Account team offers you
A dedicated point of contact
Your Key Account Manager is your direct contact for any questions, purchases or requests, and is available to assist you whenever you need.
Guidance for your investment project
Whether it is your first significant purchase or the next step in growing your holdings, your Key Account Manager takes the time to understand your objectives and accompanies you throughout your investment project.
Assistance in your language
Our Key Account team speaks English, French, German, Italian and Spanish, so every exchange about your investment takes place in the language you prefer.
At your side over time
From your first questions and purchase to storage, delivery and future plans, your Key Account Manager remains at your disposal at every stage.
🏛️ Already hold gold elsewhere?
Ask our specialists about transferring it to GOLD AVENUE. We'll check whether a transfer is possible and do our best to facilitate it with you.
Good to know: you can also discuss with our specialists investing with stablecoins, such as USDT or USDC, on GOLD AVENUE.
LET'S TALK
Let's talk about your investment
Planning your first significant purchase, looking to increase your holdings or simply want to explore your options? Our specialists are here to help.
Frequently asked questions
Read the most frequently asked questions from investors on GOLD AVENUE and on how to buy gold, silver, and precious metals.
Who is this service for?
How does a call with a specialist work?
I'm already a GOLD AVENUE customer. Can I get a dedicated specialist?
Can I transfer precious metals I already hold elsewhere?
Can I discuss my rate for larger purchases or storage?
Can I invest using stablecoins?
Do I need to prepare anything before the call?
I have a question unrelated to a large order?
