FAQ

Find the answers to our frequently asked questions here.

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Can someone else sign on my behalf for a delivery?

In countries with home deliveries, delivery is done by hand, for deliveries to other countries, we use UPS Access Point™. In all cases the account holder can receive the shipment upon presentation of an official ID document.

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GOLD AVENUE Headquarters

Case Postale

CH-1204 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)