FAQ

Find the answers to our frequently asked questions here.

Contact information Buy from us Payments Shipping and return Pricing Selling to us Secure storage Data & Verification Customer Service Taxation Product Our Group Storage solution

Can someone else sign on my behalf for a delivery?

In countries with home deliveries, delivery is done by hand, for deliveries to other countries, we use UPS Access Point™. In all cases the account holder can receive the shipment upon presentation of an official ID document.

Have a question for us?

GOLD AVENUE Headquarters

Avenue Rosemont 10

CH-1208 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)