FAQ

Find the answers to our frequently asked questions here.

    Contact information Buy from us Payments Shipping and return Pricing Selling to us Secure storage Data & Verification Customer Service Taxation Product Our Group Storage solution

    Do you ship internationally?


    Yes, we use UPS Access Point™ and regular post for shipping throughout Europe.

    We currently ship to 24 European countries. You can see the full updated list of countries on our Pricing page.

    If your country does not appear in the list however, you can still buy products on our platform and store them in our secured vaults. You can resell your stored products at any time and with 0% commission.


    Have a question for us?

    GOLD AVENUE Headquarters

    Promenade de Saint-Antoine 10

    CH-1204 Geneva

    Switzerland

    Get in touch

    info@goldavenue.com

    +41 (0)22 518 92 11

    mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)