Find the answers to our frequently asked questions here.

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Do you ship internationally?

Yes, we use UPS Access Point™ and regular post for shipping throughout Europe.

We currently ship to 24 European countries. You can see the full updated list of countries on our Pricing page.

If your country does not appear in the list however, you can still buy products on our platform and store them in our secured vaults. You can resell your stored products at any time and with 0% commission.

Have a question for us?

GOLD AVENUE Headquarters

Avenue Rosemont 10

CH-1208 Geneva


Get in touch


+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)