FAQ

    Find the answers to our frequently asked questions here.

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      Do you ship internationally?


      Yes, we use UPS Access Point™ and regular post for shipping throughout Europe.

      We currently ship to 24 European countries. You can see the full updated list of countries on our Pricing page.

      If your country does not appear in the list however, you can still buy products on our platform and store them in our secured vaults. You can resell your stored products at any time and with 0% commission.


      Have a question for us?

      GOLD AVENUE Headquarters

      Promenade de Saint-Antoine 10

      CH-1204 Geneva

      Switzerland

      Get in touch

      info@goldavenue.com

      +41 (0)22 518 92 11

      mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)