FAQ

Find the answers to our frequently asked questions here.

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Is a signature required upon delivery or pickup of my products?

All GOLD AVENUE shipments require a signature upon delivery or pickup. If your shipment appears to be damaged or tampered with, do not sign or accept the delivery. Shipping insurance ends once the products are signed for and/or delivered.

Have a question for us?

GOLD AVENUE Headquarters

Case Postale

CH-1204 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)