What is your return policy?

How can we help you?

gold

Delivery

International delivery, packaging, return policy, delivery tracking

Do you ship internationally?

How do you wrap your packages?

How long will it take for my delivery order to arrive?

Is my package insured while in transit?

What should I do if my package appears to have been damaged or tampered with?

Is the full value of my order declared on its customs forms?

Can I send my order to a post office box?

Is a signature required upon delivery or pickup of my products?

Will there be any taxes or duties on my order?

What is your return policy?

Can I track my delivery?

Can I ask for my products to be delivered at home?

Can I deliver an order to another person?

Can someone else sign on my behalf for a delivery?

What if I don't have a post code?

How much does it cost to ship my stored products from the GOLD AVENUE vaults?

What is your return policy?

GOLD AVENUE only sells brand new products. We don't accept any returns except for products with defects. In this case they will be replaced or refunded according to our Terms & Conditions. Note that we cannot accept returns on products that have been signed and/or delivered. Please make sure your product has not been altered or tampered with before signing or accepting your delivery.

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