FAQ

Find the answers to our frequently asked questions here.

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What is your return policy?

GOLD AVENUE only sells brand new products. We don't accept any returns except for products with defects. In this case they will be replaced or refunded according to our Terms & Conditions. Note that we cannot accept returns on products that have been signed and/or delivered. Please make sure your product has not been altered or tampered with before signing or accepting your delivery.

Have a question for us?

GOLD AVENUE Headquarters

Promenade de Saint-Antoine 10

CH-1204 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)