FAQ

Find the answers to our frequently asked questions here.

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Can I send my order to a post office box?

For security reasons, our deliveries require a signature, therefore we cannot ship to a P.O. Box.

If you enter a P.O. Box address, we will not be able to proceed with your delivery.

For countries with home deliveries, please always provide a delivery address where you can be available for signature.

For other countries, we only use UPS Access Point™.

Have a question for us?

GOLD AVENUE Headquarters

Avenue Rosemont 10

CH-1208 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)