Find the answers to our frequently asked questions here.
For security reasons, our deliveries require a signature, therefore we cannot ship to a P.O. Box.
If you enter a P.O. Box address, we will not be able to proceed with your delivery.
For countries with home deliveries, please always provide a delivery address where you can be available for signature.
For other countries, we only use UPS Access Point™.
GOLD AVENUE Headquarters
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mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)