FAQ

Find the answers to our frequently asked questions here.

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How can I order for less than CHF2,000 without using my credit card?

You can pay using your GOLD AVENUE Pay without any minimum amount or surcharge. Simply wire the money to our bank account and create a deposit on your GOLD AVENUE Pay, once the money is on your GOLD AVENUE Pay, you can use it to pay your order.

Alternatively, you can also pay using wire transfer for orders between CHF100 and CHF50,000. To unlock wire transfers, simply click on the link directly in your cart or go to your "purchasing limit" page in the dropdown menu of your account. To unlock wire transfers, we will ask you a few questions and a proof of identification as part of our high-standard compliance policy.

Have a question for us?

GOLD AVENUE Headquarters

Promenade de Saint-Antoine 10

CH-1204 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)