Find the answers to our frequently asked questions here.

Contact information Buy from us Payments Shipping and return Pricing Selling to us Secure storage Data & Verification Customer Service Taxation Product Our Group Storage solution

Where do you keep the funds deposited on my GOLD AVENUE Pay?

The funds you deposit on your GOLD AVENUE Pay are kept on one of our bank accounts, in a Swiss bank (Credit Suisse) in the currency of the deposit. The funds are kept in their entirety until they are used by the customer for a purchase or payment on GOLD AVENUE.

Have a question for us?

GOLD AVENUE Headquarters

Avenue Rosemont 10

CH-1208 Geneva


Get in touch


+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)