Find the answers to our frequently asked questions here.

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Where do you keep the funds deposited on my GOLD AVENUE Pay?

The funds you deposit on your GOLD AVENUE Pay are kept on one of our bank accounts, in a Swiss bank (Credit Suisse) in the currency of the deposit. The funds are kept in their entirety until they are used by the customer for a purchase or payment on GOLD AVENUE.

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GOLD AVENUE Headquarters

Case Postale

CH-1204 Geneva


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+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)