FAQ

    Find the answers to our frequently asked questions here.

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      Where do you keep the funds deposited on my GOLD AVENUE Pay?

      The funds you deposit on your GOLD AVENUE Pay are kept on one of our bank accounts, in a Swiss bank (Credit Suisse) in the currency of the deposit. The funds are kept in their entirety until they are used by the customer for a purchase or payment on GOLD AVENUE.

      Have a question for us?

      GOLD AVENUE Headquarters

      Case Postale

      CH-1204 Geneva

      Switzerland

      Get in touch

      info@goldavenue.com

      +41 (0)22 518 92 11

      mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)