FAQ

Find the answers to our frequently asked questions here.

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How do I pay by wire transfer?

Simply choose “Wire transfer” as a payment method in your cart. Once you have placed your order, you will receive a purchase confirmation with our banking information and the instruction on how to transfer the funds to finalize your payment.

Please note that wire transfer payments are only available for orders between CHF/EUR100 and CHF/EUR50,000. If wire transfers are locked on your account, you can unlock them from your Purchasing limit page.

Have a question for us?

GOLD AVENUE Headquarters

Case Postale

CH-1204 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)