FAQ

Find the answers to our frequently asked questions here.

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    What happens if my payment isn't received within the applicable time period?

    After (3) three business days, GOLD AVENUE reserves the right to cancel the order – without setting any grace period. If applicable, you will be held responsible and liable to Goldavenue SA for any cancellation fee and/or market loss.

    Have a question for us?

    GOLD AVENUE Headquarters

    Promenade de Saint-Antoine 10

    CH-1204 Geneva

    Switzerland

    Get in touch

    info@goldavenue.com

    +41 (0)22 518 92 11

    mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)