FAQ

    Find the answers to our frequently asked questions here.

      Contact information Buy from us Payments Shipping and return Pricing Selling to us Secure storage Data & Verification Discount codes Customer Service Taxation Precious metals Our Group Storage solution

      What happens if my payment isn't received within the applicable time period?

      After (3) three business days, GOLD AVENUE reserves the right to cancel the order – without setting any grace period. If applicable, you will be held responsible and liable to Goldavenue SA for any cancellation fee and/or market loss.

      Have a question for us?

      GOLD AVENUE Headquarters

      Promenade de Saint-Antoine 10

      CH-1204 Geneva

      Switzerland

      Get in touch

      info@goldavenue.com

      +41 (0)22 518 92 11

      mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)