Direct access to content

Gold

€0.00

(€0.00)

Silver

€0.00

(€0.00)

Platinum

€0.00

(€0.00)

Palladium

€0.00

(€0.00)

+41 22 518 92 11

Can I use my GOLD AVENUE Pay account to store funds?

How can we help you?

gold

Payment

Payment methods, payment fees & cancellation, currencies accepted

Which currencies are accepted on GOLD AVENUE?

What payment methods are accepted on GOLD AVENUE?

Can someone else pay on my behalf on GOLD AVENUE?

How can I order for less than CHF2,000 without using my credit card?

Can I change my payment method?

What is the 3% surcharge on credit cards payments?

What happens if GOLD AVENUE doesn't receive the full amount of my wire transfer order?

Can I cancel or change my order once it has been placed?

How do I pay by wire transfer?

How much time do I have to make my wire transfer payment?

What happens if my payment isn't received within the applicable time period?

What happens if I don't pay my order after it has been confirmed?

Does GOLD AVENUE use 3-D Secure?

Can I use my GOLD AVENUE Pay account to store funds?

Where do you keep the funds deposited on my GOLD AVENUE Pay?

What if I don't have a 3-D secure?

Can I use my wife's credit card to make a purchase on GOLD AVENUE?

Can I pay in cash for my purchase on GOLD AVENUE?

Is it possible to pay for a purchase in several payments?

Can I use my GOLD AVENUE Pay account to store funds?

Your GOLD AVENUE Pay account is not a bank account. It is an easy-to-use payment solution where you can deposit and withdraw funds to be used on GOLD AVENUE. All funds above CHF3,000 on your GOLD AVENUE Pay should be used within thirty (30) days.

Still need help or simply want to share your thoughts? Contact us!