Find the answers to our frequently asked questions here.

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What happens if I don't pay my order after it has been confirmed?

Gold Avenue may cancel the order. According to the general conditions if applicable, you have full responsibility and liability to Gold Avenue for any cancellation fee and/or Market Loss. No future orders by you may be permitted.

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GOLD AVENUE Headquarters

Avenue Rosemont 10

CH-1208 Geneva


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+41 (0)22 552 30 17

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)