FAQ

Find the answers to our frequently asked questions here.

Contact information Buy from us Payments Shipping and return Pricing Selling to us Secure storage

My package appears to have been damaged or tampered with. What should I do?

Refuse any shipment that appears to be damaged or tampered with as the shipping insurance ends once signed for and/or delivered. When refused, the package(s) will return to Gold Avenue for inspection.

Have a question for us?

Gold Avenue Headquarters

Avenue Rosemont 8

CH-1208 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 552 30 17

mo – fri: 09:00 – 17:00 (CEST)

+41