FAQ

Find the answers to our frequently asked questions here.

Contact information Buy from us Payments Shipping and return Pricing Selling to us Secure storage Data & Verification Discount codes Customer Service Taxation Precious metals Our Group Storage solution Auto-Savings

Do you sell mutualized precious metals?

We do not sell mutualized gold, but only fully allocated precious metals. The products you purchase on GOLD AVENUE are 100% yours and are off our balance sheet. Stored products are fully insured and physically stored in our allocated and segregated vaults in Switzerland, outside the banking system. They remain redeemable 24/7, through your online wallet.

Have a question for us?

GOLD AVENUE Headquarters

Case Postale

CH-1204 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)