FAQ

Find the answers to our frequently asked questions here.

Contact information Buy from us Payments Shipping and return Pricing Selling to us Secure storage Data & Verification Discount codes Customer Service Taxation Precious metals Our Group Storage solution

Can I exchange several small precious metal products for one bigger products of the same value?

It is not possible to exchange one, or several, products for another on GOLD AVENUE. However, if you wish to buy larger products, you can instantly sell the smaller products you store with us and use the funds to purchase a different one.

Have a question for us?

GOLD AVENUE Headquarters

Promenade de Saint-Antoine 10

CH-1204 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)