FAQ

Find the answers to our frequently asked questions here.

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Why doesn't my discount code work?

There could be several reasons why a discount code doesn't work. Here are a few:

 

- it may have expired

- it may have already been used by your account

- your order may already have a discount code applied

- it applies only to specific products

- it may require a minimum purchase

 

If you have more questions about why a discount code doesn't work, don't hesitate to contact our customer service.

Have a question for us?

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Promenade de Saint-Antoine 10

CH-1204 Geneva

Switzerland

Get in touch

info@goldavenue.com

+41 (0)22 518 92 11

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