Find the answers to our frequently asked questions here.

Contact information Buy from us Payments Shipping and return Pricing Selling to us Secure storage Data & Verification Discount codes Customer Service Taxation Precious metals Our Group Storage solution Auto-Savings

Can I instantly store the precious metals I buy on GOLD AVENUE?

Yes, we offer an instant storage solution for all the precious metals bought on our platform.

When placing your order, simply select the "insured storage" option and we will directly store your precious metals in our secured vaults.

You can view the list of your stored products on the Wallet page of your personal account.

Note that once delivered, your products are no longer available for storage at GOLD AVENUE.

Have a question for us?

GOLD AVENUE Headquarters

Case Postale

CH-1204 Geneva


Get in touch


+41 (0)22 518 92 11

mo – fri: 09:00-11:00 – 14:00-17:00 (CEST)