Where can I find a discount code?

How can we help you?

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Adding products to your cart, checkout, Auto-Savings, discount codes

Is there a maximum order amount?

Can I instantly store the precious metals I buy on GOLD AVENUE?

Can I pick up my orders directly at your offices?

Can I modify my order once it has been placed?

Is there a minimum order amount?

Why can't I generate the certificate in my wallet?

To whom can I gift a stored product?

Can I exchange several small precious metal products for one bigger products of the same value?

Can I buy on GOLD AVENUE through my company?

Where can I find a discount code?

Can I use several discount codes on an order?

If my order is cancelled, can I get my discount code back?

How do discount codes work?

Can I pause, change, or cancel my Auto-Savings whenever I want?

What payment methods can I use to set up an Auto-Savings order?

Can I set the price of the products I buy on Auto-Savings?

Do I have to pay for using the Auto-Savings feature?

Can I ship my Auto-Savings products?

Do I own 100% of the precious metals I buy on GOLD AVENUE?

What is cost-averaging, and how does it work?

Why doesn't my discount code work?

When I make a purchase on your platform, does GOLD AVENUE or MKS PAMP issue my certificate?

Where can I find a discount code?

Discount codes are displayed on a banner at the top of some main pages of our website (homepage, shop, cart, etc.).

Some discount codes can also be sent by email, so don't forget to sign up to our newsletter at the bottom of the page to receive our promotional offers and educational content.

Still need help or simply want to share your thoughts? Contact us!